Privacy Policy – Shafa Boutique Carrig

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Privacy Policy – Shafa Boutique

Effective Date: October 2025

Company: Shafa Boutique, Main Street Carrigaline Shopping Centre, Unit 4A, Carrigaline, Ireland

Email: office@shafaboutique.ie

Phone: +353 87 486 3061

1. Introduction

This Privacy Policy explains how Shafa Boutique (“we”, “our”, “us”) collects, uses, and protects your personal data when you visit our website, make a purchase, or contact us.

We are committed to protecting your privacy and handling your personal data transparently and securely in accordance with the General Data Protection Regulation (GDPR).

2. Information We Collect

We may collect the following information from you:

Personal details: your name, email address, phone number, billing and shipping address.
Order information: purchase details, transaction ID, and payment method (we do not store full card details).
Account details: if you register on our site, we collect your login email and encrypted password.
Communication data: messages or emails you send to us.
Cookies and analytics data: including IP address, device type, browser version, and activity on our website.

3. How We Use Your Data

We use your personal information for the following purposes:

To process and deliver your orders.
To send order confirmations, shipping updates, or customer support messages.
To manage your account and preferences.
To improve our website and shopping experience.
To send promotional offers or newsletters (only if you have opted in).
To comply with legal and tax obligations.

4. Legal Basis for Processing

We process your personal data under the following lawful bases:

Contract performance – to fulfill your purchase.
Legal obligation – for tax and accounting compliance.
Consent – for marketing emails or cookies.
Legitimate interest – to improve our website or prevent fraud.

5. Sharing of Information

We only share personal data when necessary for business operations:

Payment processors: Stripe, PayPal, or other secure gateways.
Shipping companies: to deliver your orders.
IT and hosting providers: for secure operation of our website.
Analytics services: Google Analytics (anonymised data).

We never sell, rent, or trade your personal data.

6. Cookies

Our website uses cookies to enhance your browsing experience.

Cookies help us remember your preferences and analyse site traffic.

You can manage or disable cookies in your browser settings at any time.

For more information, please see our Cookie Policy.

7. Data Retention

We keep your personal data only as long as necessary to:

Fulfil your order,
Comply with legal obligations (e.g., accounting records for up to 6 years),
Or until you request deletion of your data.

8. Your Rights Under GDPR

You have the right to:

Access your data,
Request correction or deletion,
Restrict processing,
Object to certain processing,
Request data portability,
Withdraw consent at any time.

To exercise your rights, contact us at office@shafaboutique.ie.

9. Data Security

We implement appropriate technical and organisational measures to protect your personal data, including SSL encryption, secure payment gateways, and restricted server access.

10. Third-Party Links

Our website may contain links to external websites. We are not responsible for their content or privacy practices. Please review their privacy policies before sharing personal data.

11. Updates to This Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements. Updates will be posted on this page with the new effective date.

12. Contact Information

If you have any questions or requests regarding your personal data, please contact us:

📍 Shafa Boutique

Main Street Carrigaline Shopping Centre, Unit 4A, Carrigaline, Ireland

📧 Email: office@shafaboutique.ie

📞 Phone: +353 87 486 3061